Information protection

The Resilience Academy will not sell, distribute or lease your personal information to third parties unless you provide your permission or are required by law to do so.

Client information will only be disclosed to a third party under the expressed consent of the client Cases where this may arise would be a referral to another health care provider e.g. clinical specialist. Any client information held or retained is held securely using physical and electronic security.

Privacy policy

This privacy policy sets out how The Resilience Academy uses and protects any information that you provide when you use this website.

The Resilience Academy is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

How cookies are used

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Resilience Academy use traffic log cookies to identify which pages are being used. This helps admin analyse data about web page traffic and improve its website to tailor to customer needs. It uses this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help provide you with a better website, by monitoring which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

This website may contain links to other websites of interest. However, if you use these links to leave this site, The Resilience Academy cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have subscribed to information via this website, you can unsubscribe at any time by using the one-click unsubscribe link found at the bottom of all email correspondence.

If you have nominated to receive promotional information about third parties, your contact information will be used to facilitate this.

You may request details of personal information held about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of this information, please write using details on the contact page.